Cyber Cell Calling Me – What Should I Do? A Legal Guide for Citizens
Receiving a call from the Cyber Crime Cell can be intimidating, especially if you are unsure why they are contacting you. Whether you are an accused, a victim, or just a person whose bank account or phone number is under scrutiny, it is crucial to handle the situation legally and calmly.
In this blog, we will explain what steps you should take if the Cyber Cell contacts you and how to protect your rights during the process.
Why Would Cyber Cell Call You?
The Cyber Cell may call you for various reasons, including:
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Your bank account, phone number, or email is linked to a cyber crime investigation
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You are a victim of online fraud, identity theft, or hacking
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You are a witness in a cyber crime case
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You are suspected of involvement in an online financial transaction or digital scam
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Your name, documents, or account details appear in a money laundering or scam complaint
It’s important to remember that a phone call does not mean you are guilty. Sometimes, innocent people are contacted because their data or accounts were misused.
What to Do If Cyber Cell Calls You
1. Stay Calm and Listen Carefully
Do not panic. Politely ask the officer for:
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Their name and designation
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The name of the Cyber Cell branch and city
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The purpose of the call
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The acknowledgment or complaint number, if available
Avoid being aggressive or defensive.
2. Do Not Share Personal Information on Call
Never share the following over a phone call:
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OTPs
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Bank login credentials
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UPI PINs
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Passwords
Cyber Cells never ask for such details. If someone does, it could be a scam.
3. Ask for a Written Notice or Summon
If the Cyber Cell asks you to visit their office, request a written notice under Section 41A CrPC or Section 91 CrPC, depending on the nature of the case. You have a legal right to receive an official document mentioning:
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Your name
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Details of the case
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Place and time of appearance
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Reason for summoning
Without a formal notice, you are not legally bound to appear.
4. Do Not Visit Alone – Consult a Cyber Crime Advocate
If you are asked to appear before the Cyber Cell:
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Inform your family
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Contact a cyber crime lawyer for legal advice
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Do not sign or write any statement without consulting your lawyer
Having legal representation ensures you are protected during questioning.
5. Preserve All Related Documents
If the issue involves your bank account or digital transactions, gather:
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Transaction records
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Bank statements
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Chat or email records
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KYC documents
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Details of any third-party involved
Provide these to your advocate to build your defense or clarification.
6. Be Cooperative but Aware of Your Rights
Cooperate with the investigation but know your rights:
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You cannot be forced to confess or provide access to private information without legal process
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You have the right to remain silent until you consult your lawyer
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You can request time to prepare if called suddenly
If the Cyber Cell officer violates these principles, your advocate can take legal action.
When to Suspect a Fake Cyber Cell Call
Not every call claiming to be from Cyber Cell is genuine. Be cautious if:
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The caller uses threats or abuses you
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Asks for money, fine, or compromise
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Demands remote access to your device
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Pressures you without giving any official reason or case number
In such cases, report the incident to the 1930 cyber fraud helpline or on https://cybercrime.gov.in
Contact an Expert Cyber Crime Lawyer
If you are facing any issues related to mobile hacking, bank account freezing, digital fraud, or a Cyber Cell inquiry, you must consult a trusted expert. Advocate Deepak, one of India’s best cyber crime lawyers, can assist you in:
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Understanding the nature of the case
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Responding to summons or notices
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Representing you before police and court
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Filing petitions for bank account unfreezing or harassment protection
Contact Advocate Deepak: +91-7303072764Â Helpline
Getting a call from the Cyber Cell can be stressful, but it does not mean you are guilty. Stay calm, know your rights, and consult a cyber law expert immediately. Never share sensitive information over a phone call and ensure any visit to the Cyber Cell is done under proper legal guidance.
Disclaimer:
This article is for informational purposes only and does not constitute legal advice. Consult a qualified advocate for advice related to your specific legal situation.